Last Updated: August 19, 2025
This Payment Policy details how payments are handled on Woo AI, ensuring secure and compliant transactions in accordance with UAE Central Bank regulations and international standards like PCI DSS.
Accepted Payment Methods
We accept major credit/debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and other methods via third-party processors (e.g., Stripe, PayPal).
Pricing and Taxes
● All prices are in USD; you are responsible for any currency conversion fees charged by your bank.
● Prices exclude taxes; UAE VAT (5%) is added where applicable for UAE residents or as required by law. Other taxes/duties are your responsibility.
● Prices may change without notice, but confirmed orders are honored at the quoted price.
Payment Process
● Payments are processed at checkout; authorization is immediate, with capture upon order fulfillment.
● We do not store full card details; processors handle encryption and compliance.
● Failed payments (e.g., insufficient funds, declined card) result in order cancellation. You may retry with another method.
Security
Transactions use SSL encryption. Report suspected fraud to hello@woo-ai.com immediately.
Billing and Receipts
● Invoices/receipts are emailed upon purchase and available in your account.
● For Sellers, we deduct commissions (e.g., 20%) and fees before payouts.
Seller Payouts
● Earnings are held for 7 days post-sale to allow for disputes.
● Payouts are monthly via bank transfer or PayPal, minus fees. Minimum payout threshold: $50.
● Sellers handle their own taxes; we may withhold as required by law.
Disputes and Errors
Contact hello@woo-ai.com for billing issues. We investigate and correct errors promptly.
Contact
Email hello@woo-ai.com for payment questions.