Last Updated: August 19, 2025
These Seller Guidelines apply to anyone listing Digital Products on Woo AI. Compliance is mandatory; violations may lead to removal of listings or account suspension.
Eligibility and Onboarding
- Sellers must be verified with accurate business information, including UAE trade license if applicable.
- You must agree to these Guidelines and provide high-quality, original Digital Products.
Product Requirements
- Digital Products must be functional, tested, and compatible with common tools (e.g., no coding required as advertised).
- Provide detailed descriptions, screenshots, demos, benchmarks, integration guides, and change logs.
- Ensure no malware, backdoors, or harmful code; we may scan submissions.
- Comply with laws, including UAE export controls for AI tech and IP laws.
Listing and Pricing
- Listings must be accurate; no misleading claims (e.g., “guaranteed results”).
- Set fair prices; we may suggest adjustments for market fit.
- Update products promptly for bugs or compatibility issues.
Fees and Commissions
- Platform fee: 20% commission per sale (subject to change with notice).
- Additional fees for promotions or premium features.
- No listing fees, but optional paid boosts available.
Customer Support
- Respond to buyer inquiries within 48 hours.
- Provide post-sale support (e.g., setup help) as described in listings.
- Handle disputes fairly; escalate to us if needed.
Prohibitions
- No infringing, illegal, or unethical content (see Prohibited Content Policy).
- No spamming buyers or manipulating reviews.
Performance and Termination
- Maintain high ratings; low performance may lead to delisting.
- We may terminate Sellers for violations, with unpaid earnings forfeited if fraud is involved.
Contact
Email sellers@woo-ai.com for support or questions
